Support
Frequently Asked Questions
We believe in clear, upfront communication. Here are answers to key questions regarding our factory auditing, documentation support, shipping, and billing processes.
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If you have custom packaging requirements, specific compliance needs, or logistical questions, our trade desk is here to help.
We perform rigorous background checks on government GST tax registries and Import Export Code (IEC) status. In addition, our physical engineering desk audits on-site plant locations to review factory credentials, labor practices, machinery, and creditworthiness before any supplier onboarding.
Sourcing is executed systematically: first, you share your detailed product specifications and target volume. We shortlist 3 vetted factories, obtain direct quotes, coordinate sample approvals, negotiate contracts, perform pre-shipment inspections, and coordinate all cross-border export documentation to your port.
Yes. Our in-house engineers physically visit the manufacturer’s plant to inspect machinery calibration logs, cleanroom air filters (ensuring AAMI standards for medical disposables), internal QA testing systems, and overall operations to compile a full, auditable trade report.
Globnexia is a registered Indian export house serving institutional buyers, distributors, and QSR chains across the United States, United Kingdom, United Arab Emirates, Germany, Europe, Australia, and Southeast Asia.
You can submit your requirements immediately via our live Inquiry Portal or contact our Trade Desk directly through WhatsApp. Provide your product specifications, destination port, target price, and quantity, and our team will respond with sourcing direction within 48 business hours.